Service Interruption (Updates December 15th, 2025 4:21 pm NZDT) - RESOLVED
UPDATE:
Our engineers have applied a fix to restore email functionality. As a precaution, we will continue to monitor the server closely to ensure ongoing stability and performance. If you encounter any further issues, please don’t hesitate to contact our support team.
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We’ve identified that our relay IP has been temporarily blocked by Spamhaus, which is affecting email deliveries. Our engineering team is already working with the issue to restore normal email delivery.
We’re treating this as a priority and will continue to monitor the situation closely until the block is fully cleared.
Service Interruption (Updated September 3rd, 2025 4:36 pm NZDT)
UPDATE:
We are pleased to inform you that the affected services are now up and running.
As a precaution, we will continue to monitor the server closely to ensure stability and performance. If you encounter any further issues, please don’t hesitate to contact our support team.
Thank you for your patience and understanding.
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September 3rd, 2025 1:32 pm NZDT - We are currently experiencing technical difficulties impacting website and email services and our front of site.
Our engineering team is actively working on this matter to resolve as swiftly as possible. We sincerely appreciate your patience and understanding during this time.
We will provide further updates as new information becomes available.
Thank you for your continued support.
Intermittent Network Latency (04/12/23)
Resolved (Dec 4, 15:04 NZDT) - This incident has been resolved.
Update (Dec 04, 2023 - 13:56 NZDT) - We are continuing to work on a fix for this issue.
Identified (Dec 04, 2023 - 13:55 NZDT) - We have been experiencing intermittent upstream network connectivity issues. Our team is actively investigating this matter, and we have already engaged our networking team to conduct a thorough assessment.
Please be assured that addressing this matter is our top priority and we will keep you updated on the progress.
Network Status Update (29/09/23)
Date: Friday, 29 September 2023
We are currently experiencing issues with our Discount Domains customer portal and Nameserver services.
Our engineers are aware of the situation and are investigating the issue.
ns1.discountdomains.co.nz
ns2.discountdomains.co.nz
ns3.discountdomains.co.nz
We appreciate your patience and understanding as we work to resolve this issue. Please check back here for further updates.
UPDATE (29/09/23 - 1:37pm) - Networking has been restored and everything is returning to normal, we are continuing to monitor the issue
UPDATE: Thank you for your patience - We can now confirm that networking has been stable for a week, there has been no on-going impact from this outage.
Scheduled Maintenance (08/10/21)
Date: Friday, 8 October 2021
Time: 11:00pm - 00:00am, Estimated Downtime: 30 minutes
Dear Customers, we will be performing scheduled maintenance on mail.digiweb.net.nz during the time listed above. Thank you for your understanding and we apologise for any inconvenience.
Network Status Update (24/09/21)
Date: Friday, 24 September 2021
Dear Customers, please note we are still experiencing network difficulties on one of our Legacy Email Hosting Servers - https://mail.digiweb.net.nz/
You may be receiving an "Authentication Error" upon trying to use your email services. Our engineers are working to resolve the issue as soon as possible. Thank you for your patience and understanding, we apologise for any inconvenience.
UPDATE: Thank you for your patience - Authentication Error issues related to email services on mail.digiweb.net.nz have now been resolved.
Network Status (22/09/21)
Date: Wednesday, 22 September 2021
Dear Customers, please note we are currently experiencing network difficulties on one of our Legacy Email Hosting Servers - https://mail.digiweb.net.nz/
Our engineers are working to get it running as soon as possible. Thank you for your patience and understanding, we apologise for any inconvenience.
Scheduled Maintenance (12/08/21)
Date: Thursday, 12 August - Friday, 13 August 2021
Time: 10:00pm - 00:00am, Estimated Downtime: 30 minutes
Dear Customers, we will be performing scheduled maintenance on mail.digiweb.net.nz during the time listed above. Thank you for your understanding and we apologise for any inconvenience.